If you can't get assistance from HP, then you will have to seek out a local laptop service facility to have them examine it for you. The problem with the connection is one of the most common reasons why a Power. You may need to open up your computer to check if the connection inside is well, connected or not. If not and the plug indicator is on, it means that your Power button is the thing that isn't working correctly. If that link does not get you a useful page, then use the main HP link: Press the Power button and see if your computer turns on.
Since you live in the U.S., here is a link to the HP Service Repair Centers: You would have to contact them in advance to see (1) if they are willing to work on it, and (2) if they will provide you any kind of repair cost estimate. And the problem with that is, while HP does do repair work of some sorts on PCs still under warranty, they generally do NOT do repair work on PCs out of warranty because they are not a general purpose repair facility. You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it. You do this by pressing the Esc key repeatedly when rebooting and then, when the HP Startup Menu appears, selecting Diagnostics (usually F2) and letting it run.īut if it is NOT possible to run diagnostics, then there is NOTHING more you can do by yourself - and there is NOTHING we can do. We have no way of accessing your PC from here, so we can not do that for you.
To determine the cause with hardware failures, you have to be able run diagnostics.
For the bad news, but when a laptop does not even power on, you have few if any options for getting it working again on your own.
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